We feel pride in offering the highest quality services from the house of Service Zone, with strict security towards the sensitive personal information of our customers. We are not only the best at providing services but also show no compromise in providing a safe and secure privacy policy for our customers. We are a registered company, which is a surety to the security of your personal data.

Terminologies Interpretations

To make things more comprehensive, here is a list of words frequently in use on our website, quotes and contracts.

Service Zone It is the name of the company you are dealing with, or you are hiring a facility from.

Company refers to ‘Service Zone’, ‘We’, ‘Us’, ‘Our’.

You: mean the individuals who are in contact and in contract with Service Zone

Country: refers to United Arab Emirate

Website: means the website of Service Zone under the link address https://servicezone.ae

External Website Links: these are third-party vendors

Required Information

Personal

• Your Name (First name and Last name)
• Your Postal Adress
• Your Location
• Your Email ID
• Your phone number
• Your bank information for Transactions
• Your communication with Service Zone is recorded for quality assurance.
• Any other personal data that may be required for serving properly.

Non-personal

• Your internet connection.
• The device you use (mobile, laptop or tablet etc…)
• How you utilize the information available on our website.

The Way We Collect Your Data

As soon as you navigate to our website our auto trackers start tracking your information. We also give you the option to get connected through the following authenticate third-party links

• Google
• Facebook
• Apple

Above will share your personal data. Another way is when you.

• Sign in to our website
• Make a purchase/ request a service/place an order
• Get a connection through our e-mail
• Fill out a quote

Some Auto-Generated Private Data

As soon as you access our website or company, some of the information you share with us against the service you are required. But there is some information that comes to us automatically. Like the unique Id of the device you are using, its IP address, its operating system, the browser you use and other device identifiers.

This may also help us how many times you visit us and the duration you remain on the site. But this type of information is intact with us only to share for some lawful or legal proceeding. It is not utilized for the general public.

Sharing your Personal Information with others

Before sharing your data, we also take prompt operational and technological measures to prevent any duplications or any reaching out to information other than what you shared with the company. We may share your personal data with the.

• legal team if any legal implication requires. To service providing team
  (i) to get in touch with you
  (ii) to facilitate you in true.
• With our business partners or our sourcing agency within a limited ambit
• In case of any merger with another company, it can be a full merger or only a portion of our business.
• For some finance transactions
• In case of any company resources
• In case of any modification required on our website https://servicezone.ae

Why We Required Your Personal Data

For record keeping

• To examine and follow the tendency of our customer’s choices and interests.
• To introduce new trends as per customer’s requirements
• To make the offers more customized
• For promotional and marketing purposes
• For fulfilling legal implications
• To check and act according to our customer’s online behaviors
• To avoid any fraudulent activities
• To be in touch with our customers
• To fulfil client’s requests
• For upgrading our services

Data Retention

There are two types of data the company will keep with it.

Personal data

The company will be authorized to keep your personal data as long as it feels necessary. We will uphold your personal information to meet the need of our legal obligations, like the law in question has bound us to do so. We also keep your information to settle disputes, to maintain contracts, standards and policies.

Usage Data

This data will also be retained with the company to upkeep the organizational evaluations, and analysis. It is also required to improve the company’s operational functionality. But this type is kept only for a specific time and for a specific purpose. After that, it is not necessary to uphold unless some legal implications are not there.

Cookies and tracking Analytics

There are cookies and other tracking technologies administered by our company, to study and scrutinize our customer’s interests to improve our quality of work.

Cookies by our Company

As soon as you come to our website, we transmit a small file to the device you are using. This helps us to identify you anonymously by recognizing your computer or any other digital device. We can track your area of interest and determines our ads and other activities for the best customer service.

Cookies by Third-Party

Cookies are also transmitted by third-party vendors like Google and Facebook when you are using these platforms to register to our website. This again helps these third parties to follow their customer’s interests and act accordingly.

Your Consent

It is all your prerogative to allow us to transmit these tracking technologies. But this will prevent you to utilize all website features properly or in full form.

Data Encryption

To ensure the confidentiality of the data of the company and you, to avoid unauthorized access, and misuse of the shared data and to prevent the accidental loss of personal data, we use technical safeguards.

We also have a mechanism to handle any cyber-attack. We will immediately take action, alert you and take you in a loop if it is within the ambit of the law.

Child’s Privacy

We do not cater to anyone under the age of 13 for our services. As soon as we know such a situation where an underage or unauthorized individual has updated personal information, we, with the consent of parents or guardians remove that information from our server.

External Websites Links

As links to external websites are third-party vendors, so they are authorized to maintain them. We only advise you to go through the privacy policy of these websites before being in contact with them. As to control their policies is beyond our line and length.

Change in Privacy Policy

Service Zone is authorized to change its privacy policy whenever it is required. The dynamic of businesses and changing with the continuous advent of new and modern techniques and technology. To cope with this changing environment, we need to ensure your privacy as well as our own. That is why we keep upgrading the rules and regulations related to our privacy policies.

Disclaimer

Displaying our privacy policy is consent from your side, you must go through time to time before entering into a contract with Service Zone.

Contact Us

For any type of further query contact us. We have a separate information desk for privacy-related questions. Visit to our Office.